1a. Information Collection and Use
At RepairMyTV.co.uk, we value our customers and their privacy. We are fully compliant with all aspects of the General Data Protection Regulation (GDPR) that came into force on the 25th of May 2018.
Your personal information is used to ensure efficient processing of your order and nothing more. This information is used by our staff for contacting and identifying customers and their needs. For our UK customers your phone number or email address may be used by an automated RoyalMail service to give you up to date delivery information and tracking details. Beyond our need to place your details into the RoyalMail or courier system for generating your postage label, we do not give, sell, rent, or loan any identifiable personal information to any third party, unless we are legally required to do so.
1b. Google
We use various Google services to enhance our website, we use Google Analytics and Google AdSense, these services collect information, to opt out of Google Analytics, visit this link, Google Analytics Opt-out. We have enabled within Analytics “Demographics and Interest Reports” and “Advertiser Features”.
2. Order
Most of the information collected in the order process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information to PayPal. This information is used for billing purposes and to fulfil your order. If we have trouble processing an order, we will use your contact information to get in touch with you. To properly process your credit card information, you must share your personal and financial information with PayPal for authorization and approval. This process is protected by their enhanced security system. We do not at any point get access to your financial information, we are only given a transaction ID.
3. Registration
At RepairMyTV.co.uk you must register to place your first order with us. In order to process your orders placed on this website, you must first complete the contact information form. During the ordering process you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important RepairMyTV.co.uk services such as automated order status updates via e-mail.
4. Newsletter
When you register there is a tick box regarding our newsletter, this is an opt-in checkbox. If you are subscribed to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.
5. Cookies
If you choose to reject the cookie, you can still browse our store but will be unable to use the shopping cart to buy merchandise. The RepairMyTV.co.uk shopping cart cannot function without cookies enabled, as the necessary information to process your order is retained within the cookie. If you disable cookies, RepairMyTV.co.uk will be unable to accept your online order. We will not share any personally identifiable information provided by this cookie with any third party. We will, however, link data stored in cookies to the personally identifiable information you submitted while on our site. This allows us to personalize your shopping experience and discern user preferences to evoke subconscious feelings of familiarity and assurance.
6. Log Files
We use Internet Protocol (IP) addresses, browser type, and, time of day, to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
7. Sharing
We use PayPal to process our payments and as such they have access to your financial data, please visit PayPal.com and view their privacy policy.
8. Age Restrictions
We no longer require the provision of your date of birth to use our site, however, we please request that you be an adult to purchase our products.
9. Links
This website contains links to other sites. Please be aware that RepairMyTV.co.uk is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website, RepairMyTV.co.uk
10. Correction/Updating/Reviewing/Deleting Personal Information
Customers may change or review their stored account information such as street address or e-mail address through our website by visiting our “[User Name] Account” section. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance. To delete your account, please contact us.
11. Choice/Opt-out
Our Web site gives you the opportunity to opt-out of receiving marketing communications from us. If you no longer wish to receive communications from us you may opt-out visting your account and clicking the “Subscribe or unsubscribe from newsletters” link.
12. Notification of Changes
If we decide to change our Privacy Policy, we will post those changes to this privacy statement, our homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.